CVS

ADD AIM ANY 11 months ago

This CVS, located right in the heart of Miami, is absolutely impeccable! The location couldn’t be better, and the store is spotless with a stylish, beautiful ambiance that truly captures the “Miami” vibe. Bell, the cashier, was the highlight of my visit—professional, kind, and incredibly welcoming. Her customer service made me not only want to keep shopping here but also sparked my interest in investing in the franchise. Wow, CVS—phenomenal work! Keep it up!

Astrida McFarland 3 years ago

This is my closest pharmacy for years and it has been a roller coaster experience. For some reason the turnover is high here and the customers suffer. We mostly use this place for pharmacy needs but they come with headaches. It has gotten better but still not running smoothly. If you try to call them, set aside a half hour waiting time. It's not just me but my doctor also. She would leave the refill list on their voice mail because she couldn't hold on that long. But it took CVS staff 5 days to retrieve it!. Sometimes my RXes would get misplaced in the wrong bin. Sometimes it takes 4-5 days before the RX is ready. Sometimes they are out of the RX for a couple of days. I never wait to the last minute to refill because I will be without RX for several days. If you forget and ask fir a couple pills until they gave it ready, it is grudgingly done. Now let's talk about the long waits at the Drive Up...set aside a half hour for your wait time. Bring your cell phone or a book. Catch up on calls. Also, living in hot Miami you must leave your car running but then you have your A/C running up your gas bill so you can't win. Then finally, it is your turn to wait at the window for the tech to find your RX because they are not ready yet even though your text says they are ready. Why don't I change pharmacies you say? Because when I was with Walgreens, they did the same thing. I gave up. Remember that they close for lunch from 1:30-2:00 which I think is fair.

Denise Polonia 5 months ago

I’ve been coming to this pharmacy for over a year. They respond quickly to call back requests made over the app. If you’re ever having problems refilling prescriptions, go in person. They’re super helpful.

Hannah Brown 5 months ago

This store usually has one cashier available and for some reason CVS corporate can’t afford to add self checkout machines in this store? It’s always busy. Please add self checkout for the love of god.

Daniela Cardenas 9 months ago

The staff helped and advised me. I was looking for a specific brand of brain vitamin, but I couldn't find it. Instead, the staff member, Ermine, helped me find an alternative brand. I really appreciate your compromise with her job. Thanks